Privacy Policy

At Icons Retro, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

When you visit our website or use our services, we may collect the following personal data:

Personal identification information: such as your name, email address, shipping address, billing address, and phone number.
Payment information: such as your credit card or debit card details, which are processed by our secure payment gateway partner.
Account information: such as your username, password, and purchase history.
Technical information: such as your IP address, browser type, device, and operating system.
Usage data: such as your browsing activity, pages visited, and time spent on our website.

How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders and manage your account.
To communicate with you regarding your orders, inquiries, or customer service issues.
To personalize your experience on our website and show you relevant content and offers.
To send you promotional materials, newsletters, and updates, if you have opted in to receive them.
To improve our website, products, and services based on your feedback and usage data.
To comply with legal obligations, prevent fraud, and protect our business interests.

How We Share Your Information

We may share your personal data with trusted third-party service providers, such as payment processors, shipping carriers, and marketing platforms, to help us operate our business and provide our services. We ensure that these service providers maintain appropriate security measures and only process your data in accordance with our instructions and the applicable data protection laws.

We may also disclose your personal data when required by law, in connection with legal proceedings, or to protect our rights and the rights of others.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. After this period, we will securely delete your data in accordance with applicable laws and regulations.

Your Rights

Under the GDPR and the Data Protection Act 2018, you have the following rights concerning your personal data:

The right to access: You can request a copy of the personal data we hold about you.
The right to rectification: You can request the correction of inaccurate or incomplete personal data.
The right to erasure: You can request the deletion of your personal data, subject to certain exceptions.
The right to restrict processing: You can request that we limit the use of your personal data.
The right to data portability: You can request a copy of your personal data in a machine-readable format.
The right to object: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at [your email address]. We may require proof of identity to process your request.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website with an updated "effective date" and, if necessary, sending you an email notification. We encourage you to review our Privacy Policy periodically to stay informed about how we process and protect your personal data.

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please do not hesitate to contact us at iconsretroprints@gmail.com. We are committed to addressing your inquiries and ensuring your privacy is protected.

Effective Date: 19th March 2023